# Chati — WhatsApp Business Automation with AI

> Chati is a SaaS platform that automates WhatsApp Business conversations using artificial intelligence. As a certified Meta Tech Provider, Chati helps businesses worldwide automate customer service, order taking, appointment scheduling, and lead capture through WhatsApp — the most popular messaging app globally with over 2 billion users.

## Company Information
- **Name**: Chati
- **Website**: https://www.chati.im
- **Industry**: SaaS / WhatsApp Business Automation / Conversational AI
- **Headquarters**: Puebla, Mexico
- **Certifications**: Meta Tech Provider
- **Compliance**: LFPDPPP (Mexico), GDPR-aware practices
- **Contact**: soporte@chati.im
- **Languages**: Spanish, English

## What Chati Does
Chati connects directly to the official WhatsApp Business API to provide:
- 24/7 automated customer service via WhatsApp
- Intelligent order taking and management
- Appointment scheduling with Google Calendar integration
- Lead qualification and capture
- FAQ automation with AI-powered responses
- Human agent handoff when needed
- Mass promotional messaging (broadcasts)
- Multi-branch business support
- Custom integrations (Odoo, Google Calendar, and more)

## Pricing (USD)

### Basic Plan — $99 USD/month
- 24/7 automated WhatsApp customer service
- FAQ responses
- 1 WhatsApp number
- Spanish and English support
- Order and support workflows
- Anti-spam protection
- Human handoff on request
- Broadcast messaging

### Pro Plan — $199 USD/month (Recommended)
- Everything in Básico, plus:
- Appointment scheduling via WhatsApp
- Google Calendar and Odoo integration
- AI learns your entire business catalog
- Automatic alerts when customers need help
- Appointment reminders via WhatsApp
- Custom assistant personality/tone
- Advanced product customization
- Performance analytics
- Multi-branch management

### Empresa Plan — Custom Pricing
- Everything in Pro, plus:
- Dedicated API
- Priority support
- Custom integrations tailored to your business

### Money-Back Guarantee
- 14-day money-back guarantee on all plans
- Not satisfied? Full refund, no questions asked
- No setup fee on any plan

## How It Works
1. **Register** — Create your account in under 2 minutes
2. **Connect WhatsApp** — Link your WhatsApp Business number securely
3. **We Configure** — Our team customizes responses and workflows for your business
4. **Go Live** — Activate your chatbot and start automating (under 48 hours total)

## Target Market
- Small and medium businesses that use WhatsApp to communicate with customers
- Restaurants, clinics, salons, retail stores, service providers, and any customer-facing business
- Businesses in Latin America, Spain, and worldwide that rely on WhatsApp as a sales or support channel

## Key Differentiators
- **Meta Tech Provider certified** — official WhatsApp Business API integration
- **No-code required** — Chati's team handles all technical setup
- **Custom-built** — no generic templates, no n8n or Make; each chatbot is built from scratch
- **Fully managed** — setup, configuration, and ongoing adjustments included
- **Bilingual** — Spanish and English support
- **Data protection** — LFPDPPP compliant, encrypted data in transit and at rest